REFUND POLICY

Our return policy allows you to return an item within 14 days from the moment you receive your item, exclusively within the EU. Within this timeframe, you can request a return.Please bear in mind that we do not accept returns from outside the EU.

To qualify for a return, your item must be in its original condition, unused or unworn, with tags still attached, and in the original packaging. Additionally, make sure to complete the enclosed return form before proceeding.

If your return request is approved, you will receive detailed instructions on how and where to send your package. Please avoid sending items back without prior authorization, as unsolicited returns will not be accepted.

Should you have any questions regarding the return process, don't hesitate to contact us at support@cptwn.eu We are here to assist you.

EXCEPTIONS/ NON-RETURNABLE PRODUCTS

-Returns are not allowed if the item is not in the same condition as received.

-Item defective damaged etc.

-If the customer sends the product back without completing the return process.

Also, if you would like to exchange your t-shirt for a different ''t-shirt'', we will do our best to satisfy the customer, but this is also not guaranteed.

SHIPPING POLICY

If there is a problem with the cargo, we are not responsible for the shipping.

We will notify you once we receive and inspect your return and let you know if the refund has been approved. If approved, a refund will automatically be issued to your original

payment method within 10 business days. Please note that it may also take some time for your bank or credit card company to process and send the refund. If it has been more

than 15 business days since we approved your return, please contact us at support@cptwn.eu.